AI Control Library / CF-07: Human Oversight & Escalation
Designation: Supplemental | Control types represented: Operational and Technical
Control requirement
Provide secure remote working arrangements for AI access, protecting devices, identities, communications, local copies and workspace privacy. Define support, reporting and revocation for remote and contractor use.
Why this matters
Remote AI work can spread sensitive prompts, artifacts or credentials to unmanaged devices and locations. Secure access needs to cover the endpoint and workflow, not merely the network connection.
How the control types work together
Operational controls define scope, authority and the actions required when conditions are not met. Technical controls produce evidence or enforce the relevant boundaries. Both must apply to the same deployment and operating conditions.
When it applies
Personnel working remotely with organizational AI, including development, privileged operation, review and sensitive-data use.
Define the assessed boundary, dependencies and evidence limitations. Tailor depth and review frequency to potential impact, and document why a particular safeguard or exclusion is appropriate to the actual deployment.
Ownership
The remote-work service owner coordinates endpoint, identity and security controls; managers approve role and workspace conditions.
Implementation guidance
- Define approved devices, access methods, locations and permitted local processing or storage by role and data sensitivity.
- Enforce appropriate device protection, authentication, patching and access scope, managing remote administration separately.
- Address shared-space visibility, household devices, downloads, collaboration and loss reporting through practical guidance.
- Test access revocation and lost-device response, updating arrangements when role, location or service capabilities change.
How to verify it
Use representative records and authorized controlled tests. Identify the relevant version, operating conditions and expected result before testing, and retain enough evidence to support the conclusion.
| Test | Expected result |
|---|---|
| Attempt sensitive access from an unapproved device | The defined policy and enforcement respond. |
| Review local storage and sharing | Copies remain within approved handling conditions. |
| Exercise lost-device or departure response | Remote access and relevant sessions can be revoked without waiting for physical return. |
Record a finding when required results cannot be demonstrated or practice differs materially from the approved conditions. Missing evidence limits the conclusion; it should not be treated as a successful test.
Evidence to retain
- Remote-work requirements
- Device and identity configuration
- Access and loss-response tests
- Approval and exception records
Protect evidence according to its sensitivity, access needs and retention rules. Avoid unnecessary copies of personal information, secrets or confidential material, while preserving the records needed for authorized review.
If the control fails
Escalate lost devices, unmanaged copies or unauthorized access to security and the role owner. Revoke affected authority and follow approved containment and recovery.
Example in practice
Hypothetical example: A remote engineer accesses a protected environment through an approved managed device. Model artifacts remain in the controlled workspace rather than being copied to a personal laptop for convenience.
Related controls
- CF07-S03: Clean Desk & Screen Lock for AI Work
- CF07-S05: AI Personnel Asset Return on Departure
- CF07-S06: AI Role Change Access Revocation
Framework mappings
- CSA AICM (HRS-04)
- NIST AI RMF (GOVERN 5.2)
- ISO 42001 (Cl. 7.2)
Review and maintenance
Review at the interval approved by the control owner and after relevant changes, incidents or failed assessments. Update affected procedures and configuration, address evidence gaps and verify corrective action before closing findings.
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